Privacy Policy

1. Introduction
Wire solutions EU s.r.o. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Data We Collect
We may collect:

Contact information (name, email, phone number)

Billing & shipping details

Account credentials if you register

Order and transaction data

Usage and device information (IP address, cookies, browsing behavior)

3. How We Use Your Data
We use personal data to:

Process & fulfill orders

Respond to your inquiries

Improve our services and site experience

Send transactional messages and updates

Personalize offers

4. Legal Grounds for Processing
We process your data under the following legal bases:

Performance of contract (e.g., completing orders)

Legitimate interest (e.g., service improvement)

Consent (e.g., marketing emails)

5. Data Sharing & Disclosure
We may share your data with:

Payment processors

Delivery partners

IT and support service providers
We do not sell your personal data to third parties.

6. Data Retention
We retain your personal data for as long as necessary for the purposes outlined above, or as required by law.

7. Your Rights (GDPR / EU)
You have the right to:

Access your personal data

Request correction or deletion

Object to processing

Withdraw consent at any time

8. Cookies & Tracking
We use cookies to enhance your browsing experience. You can disable cookies via browser settings, though this may affect site functionality.

9. Contact
For privacy questions or to exercise your rights, contact:
📧 [email protected]